AgentSurge
Tier 1 Agent · Communication
Review Manager

Request, monitor, respond.

Ask happy customers for reviews at the perfect moment, monitor every Google and Yelp mention, and let AI draft replies in your voice — flagged for your sign-off.

The Problem

Your best reviews never get written. Your worst ones go unanswered.

Customers love you, but only the angry ones leave reviews — because nobody asks the happy ones at the right moment. Meanwhile, a 1-star review sits unanswered for days, scaring off prospects. Review Manager fixes both sides of the equation.
How It Works

From job done to 5-star review.

STEP 01Job Marked Complete

Triggered by Invoice paid, manual mark-complete, or your CRM webhook. The agent waits the right delay (24-48hrs) before asking.

STEP 02Personalized Ask

SMS + email with the customer's name, the specific job, and a one-tap link to your Google or Yelp profile.

STEP 03Review Monitor

The agent watches your Google and Yelp profiles. Every new review — good or bad — pings you instantly with context.

STEP 04AI-Drafted Reply

Claude writes a reply in your voice — gracious for 5-stars, calm and solution-focused for negative. You approve, edit, or send as-is.

STEP 05Suppression List

Customers you don't want asked (warranty cases, tough jobs) sit on a suppression list — no awkward review requests after a bad experience.

Built With

Production stack.

Trigger.dev Twilio SMS Resend Google Places API Anthropic Claude Supabase Postgres Voyage + pgvector
Connects With

The tail end of the customer journey.

I
Invoice Follow-Up
← Triggers on paid invoice
S
Speed to Lead
← Triggers on job complete
What You Get

A reputation that compounds.

3-5x
More Reviews

Asking at the right moment with one-tap links typically multiplies review volume.

< 1hr
Reply Time

From new review to drafted reply in your inbox — for your one-click approval.

100%
Coverage

Every review gets a response. Prospects see an owner who actually cares.

Suppress
List Built In

Choose who not to ask — protect your rating from frustrated edge cases.

Make your Google profile your best salesperson.

We'll connect your Google + Yelp and start asking happy customers tomorrow.

See it live
AgentSurge · Review Manager agentsurge.ai