Request, monitor, respond — across Google and Yelp. Five-star asks after every job, AI-drafted replies to every review that lands.
When an invoice is paid in Stripe or a job is marked done, the agent waits 24 hours, then sends the review request. No manual follow-up to remember.
A brand-voiced "thanks for choosing us" with a one-tap link to your Google review page. SMS gets about 5x the response of email.
Optional pre-screen: 1–3 stars routes to a private feedback form you handle directly. 4–5 stars goes straight to a public review.
Polls your Google Business Profile and Yelp listing for new reviews, and pings you instantly the moment one lands.
Claude drafts a reply in your brand voice — gracious for 5-stars, empathetic and de-escalating for negatives. You approve, it posts.
Feeds completed jobs into the review flow
Paid invoices trigger the review ask
Typical SMS-asked review rate vs. about 4% organic.
Every new review gets a thoughtful reply within a day.
Steady review flow lifts your average and your local search rank.
Smart routing intercepts unhappy customers privately first.
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