AgentSurge
Tier 2 Premium · Operations
Call Intelligence

Score, summarize, surface.

Every call you take — from AI Voice or imported from your existing line — auto-summarized, sentiment-scored, with action items and revenue opportunities flagged.

The Problem

Calls are your richest data source. Almost none of it survives.

You take 30 calls a week. The insights — what objections came up, which jobs are heating up, who's about to churn — vanish the moment you hang up. Call Intelligence captures every signal, scores it, and feeds it back into the rest of your stack.
How It Works

Every call becomes structured intelligence.

STEP 01Call Source

Inbound from AI Voice, or import recordings from your existing line (Twilio, RingCentral, Aircall). All sources unified.

STEP 02Transcribe + Diarize

Speaker-separated transcript with timestamps. Searchable across every call you've ever taken.

STEP 03Score + Tag

Claude scores sentiment, intent, lead temperature, and tags topics — pricing pushback, scheduling friction, scope creep, hot opportunities.

STEP 04Action Items + Opportunities

"Customer wants weekend availability." "Mentioned competitor by name." "Asked about adding a second service." Surfaced to your dashboard.

STEP 05Pattern Detection

Across hundreds of calls: which objections kill deals, which scripts close them, which times of day convert best. The data you've never had.

Built With

Production stack.

Anthropic Claude Whisper Transcription Speaker Diarization Trigger.dev Supabase Postgres pgvector Search
Connects With

The brain behind your voice channel.

V
AI Voice
← Receives every call
What You Get

Coming soon — what to expect.

100%
Call Coverage

Every call summarized, transcribed, and scored — not just the ones you remember.

Pattern
Detection

See which objections kill deals and which scripts close them — across hundreds of calls.

Hot
Opportunity Alerts

Customer mentions a competitor or expansion need? Pinged to you in real time.

Search
Every Conversation

"What did I tell the Smith account about pricing in March?" — searchable across all calls.

Hear it on your own calls.

We'll wire Call Intelligence to your AI Voice line or your existing recordings — searchable insights from day one.

See it live
AgentSurge · Call Intelligence agentsurge.ai