Booking & Scheduling Agent — AI Agent Workflow

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Step 1 — Browse INSTANT

Customer Visits Booking Page

Customer opens your personalized booking page. They see your available services with descriptions and pricing. Real-time availability shows only open slots. Mobile-friendly — works on any device.

Services displayed with descriptions + pricing
Real-time slot availability (synced with Google Calendar)
Responsive design — phone, tablet, desktop

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Step 2 — Select < 10 SEC

Selects Service & Time

Customer picks a service (e.g., "Consultation — 60 min"). Calendar shows available dates based on your business hours. Only open slots appear — no conflicts with existing bookings or Google Calendar events. Buffer time between appointments prevents back-to-back stress.

Service Selection Choose from your menu of services with durations and pricing

Smart Availability Only open slots shown — respects calendar, buffers, and business hours

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Step 3 — Confirm AUTOMATED

Booking Confirmed

Appointment auto-confirmed (or held for your approval). Customer gets confirmation email with details. Event created in your Google Calendar automatically. You get notified via email and/or SMS.

→ Confirmation email sent to customer
→ Google Calendar event created
→ Owner notification (email + SMS)
→ Booking logged in database

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Step 4 — Remind AUTOMATED

Smart Reminders Sent

A multi-touch reminder sequence keeps customers engaged and reduces no-shows by up to 80%.

48 Hours Before Email reminder with full appointment details

24 Hours Before Second email with prep instructions

2 Hours Before SMS reminder with directions

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Step 5 — Resolve AUTOMATED

Appointment Happens (or Doesn't)

The agent handles both outcomes — completed appointments and no-shows — with appropriate follow-up actions triggered automatically.

Customer Shows Up Mark as completed — triggers review request email

Customer No-Shows Grace period, then auto-detect — triggers recovery sequence

Post-Completion Invoice generated automatically for completed appointments

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Step 6 — Recover AUTOMATED

No-Show Recovery

If a customer misses their appointment, the recovery sequence starts automatically. Owner gets a confirmation text before each recovery begins.

SMS 1 — Immediate Friendly "we missed you" message with a rebooking link

SMS 2 — 24 Hours Later Follow-up with a rebooking incentive

SMS 3 — 72 Hours Later Final attempt to recover the appointment

Booking &
Scheduling Agent

Connected Ecosystem

Ready to automate your scheduling?

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Booking &Scheduling Agent

Connected Ecosystem

Ready to automate your scheduling?

Powered By

Booking &
Scheduling Agent