Custom AI chatbot that learns your business knowledge and answers customer questions 24/7 with accurate, sourced responses. Embeds on any website with a single script tag.
24/7
Always Online
< 3 Sec
Response Time
100%
On-Brand Answers
∞
Scalable Tenants
📄
Step 1 — Admin Dashboard
Upload Business Knowledge
Paste text, upload PDFs, add FAQ pairs, or scrape your website URL. All content is automatically processed and indexed for AI retrieval.
Content is split into optimized 500-word chunks with 50-word overlapping context windows. This ensures the AI never misses context that spans chunk boundaries.
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Step 3 — Voyage AI
Vector Embeddings
Each chunk is converted into a 1024-dimensional vector using Voyage AI — capturing semantic meaning, not just keywords. This enables finding relevant answers even when the exact words don't match.
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Step 4 — Pinecone
Stored in Vector Database
Vectors are stored in Pinecone with per-client namespace isolation. Millisecond similarity search across thousands of documents. Each client's knowledge base is completely separate.
💬
Step 5 — Your Website
Customer Asks a Question
Visitor clicks the chat widget on your site. Fully customizable branding, welcome message, and suggested questions. Works on any website with a single embed script.
✓ Custom branding ✓ Any website ✓ Lead capture built-in ✓ Mobile responsive
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Step 6 — < 100ms
RAG Retrieval
The question is embedded into a vector and compared against your knowledge base. Top 5 most semantically similar chunks are retrieved instantly — finding the exact information needed to answer.
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Step 7 — Claude AI
AI Generates Grounded Response
Retrieved knowledge chunks are injected into Claude AI alongside the customer's question. The AI generates a natural, accurate response grounded in YOUR business data — no hallucinations.
✅ Grounded Answers
Only uses your actual business knowledge
🎯 Lead Detection
Flags buying signals and captures contact info
🔒 Multi-Tenant
Each client gets their own isolated knowledge base